FAQ
How fast is delivery?
Most orders start within the hour during support hours. Exact timing depends on the game and queue.
How do I get support?
Open a ticket via Discord or email. We answer like a teammate, not a call center.
What payment methods do you accept?
WeChat Pay and Alipay for RMB; card and PayPal options may vary by region.
Is it safe to hand over my account?
Yes. Every piloted order runs through a private ticket with a single named operator, and your credentials are deleted the moment the ticket closes.
Will you price-match against another site?
Our rates already account for per-server supply, and the picker shows the live number for the exact server you play on. We do not match blanket discounts.
Why does the USD price differ from what I pay?
US$ figures are estimates converted from the RMB rate. You are always charged in ¥ (RMB), and the figure on the checkout is the figure that is taken.